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Support

Dangundad Apps - Support & Privacy Policy

Welcome to the official support and privacy policy page for all mobile applications developed by Dangundad Apps

1. Customer Support & Feedback

We are dedicated to providing the best user experience. If you have any questions, bug reports, feature suggestions, or business inquiries, please feel free to reach out to us.

📧 Contact Email: dangundad@gmail.com

We typically respond to all inquiries within 24–48 business hours.

Frequently Asked Questions (FAQ)

  • How do I restore my purchases (e.g., Premium / Remove Ads)?
    Open the app, navigate to Settings → Premium, and tap the 'Restore Purchases' button. As long as you are logged in with the same Apple ID or Google account used for the original purchase, your benefits will be restored immediately without any additional charge.
  • How do I request a refund?
    All financial transactions are handled directly by Apple (App Store) or Google (Google Play). Please submit a refund request through the respective store's purchase history page:

2. Privacy Policy

Last Updated: August 2026

Dangundad ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to all mobile applications developed and distributed by Dangundad.

A. Information Collection and Use

  • No Account / Registration Required: We do not require users to create an account or provide personally identifiable information (such as name, physical address, or phone number) to use our apps.
  • Local On-Device Storage: All user preferences, customization options (e.g., color themes, fonts, display settings), and clock configurations are stored strictly locally on your device.
  • User Media & Photos: If you choose a custom photo or background image within the app, the image is accessed and processed solely on your device. We do not transmit or store your personal photos on any external servers.

B. Third-Party Services & SDKs

To keep core features free, provide seamless in-app purchases, and diagnose technical errors, our applications may utilize trusted third-party SDKs that process non-personally identifiable diagnostic or advertising data:

  • Google Mobile Ads (AdMob) & Mediation:
    Used to serve advertisements. AdMob may collect and process device identifiers, advertising IDs, and interaction data in compliance with Apple's App Tracking Transparency (ATT) and Google's privacy policies.
  • Firebase (Analytics & Crashlytics):
    Used to understand app stability and fix crashes. Collects anonymous diagnostic and performance metrics.
  • In-App Purchases (Apple StoreKit / Google Play Billing):
    Used to securely process payments and manage premium entitlements. We do not receive or store your credit card or financial details.

C. Children's Privacy

Our applications do not knowingly collect personal identifiable information from children under the age of 13. If you believe that your child has provided us with personal information, please contact us immediately so we can take necessary actions.

D. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

E. Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us at:
Email: dangundad@gmail.com

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